Questions, answered.

Capacity builds technology into your business, and its team does the work. Depending on what will make the most difference to you, that might start with ticketing on your own site or a clearer view of who your customers are, with more added as Capacity learns how you run.

It’s the customer record behind everything Capacity runs. Every ticket, booking, visit and message builds a profile for each customer, and from those Capacity predicts who is likely to come and who would come with a nudge. Each event gets a forecast and a short list of suggested moves, and nothing goes out until you approve it.

No. Everything connects to the systems you already run, from your till to your email tool, so nothing gets switched off and your team keeps working the way it does now.

The Capacity team, with your sign-off on anything that goes out. You can see the work at any time, and it usually takes an hour or two of your week.

Yes. DICE, Skiddle, FIXR and Eventbrite all connect, so buyers there land in the same place as everyone else. When you are ready, your next event can sell through your own site instead.

Every business is different, so prices aren’t published. Yours is set after the audit, once it’s clear how your business runs.

You talk through how you trade today and where your customer data sits, then agree where to start and what it will involve. It is a conversation, with no commitment.

Yes. Your data stays yours and is never sold on. Data capture and messaging are GDPR compliant, and you can export everything whenever you like.

Nightclubs, bars, live venues, competitive socialising venues, festivals and promoters, from a single site to a group. If you run venues or events, the audit will show whether it fits.

Yes. You start with whatever will create the most value, then add more as your business grows.

Yes. Capacity works with your team, and sign-off on anything that goes out stays with you.

Yes. Every site’s customers sit in one view, with reporting for each site and for the group.

As early as you can. For new venues, everything is set up and working before you open.

Operations, stock and tills are in build.