Busy all week,
not just Saturday.

Bookings for every game, bay and room on your own site, every booker on one list you own, and the tools to fill the quiet weekday slots.

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Every booking, on one screen.

Today’s bookings across every game, the parties still to answer and the food and drink takings, live while the slots turn over.

What actually goes wrong.

Bookings live in three places

Games come through the booking widget, parties through the inbox, and the big nights sit in a spreadsheet. Nobody sees the whole week, or who booked it, in one place.

Parties go unanswered

The birthday for fourteen and the work social for forty arrive by Instagram, email and the website form. The biggest bookings of the month wait longest for a reply.

Weekday afternoons sit empty

Friday night and Saturday sell out on their own. Monday to Thursday before five, the oches, tables and rooms are ready and nobody is playing.

What Capacity does about it.

Nothing new for the team on the desk. The same bookings, recorded properly.

01

Every booking, one list

Games, parties and corporate nights all land in one place. Every booker gets a profile with every visit and what they booked, whichever game they played.

02

Every party answered

Party and corporate enquiries from Instagram, Facebook, email, WhatsApp and your website land in one inbox with a reply drafted, and anything unanswered stays flagged until someone picks it up.

03

Quiet slots, offered back

Pick the bookers who only ever come at the weekend and offer them a Wednesday afternoon by email, SMS or WhatsApp. Then see which slots they booked.

Fill the week,
not just the weekend.

A Saturday at Labyrinth Social fills booking by booking. Then the quiet Wednesday afternoon goes to the bookers who only ever come at the weekend, and fills too.

Built for venues people play in.

Not a booking widget with a mailing list bolted on. Bookings, parties, the list and the takings sit in one place, whichever games you run.

Bookings and tickets

Games, bays, rooms and parties on your own site, under your own name

Customer profiles

Every booker on one profile, with every visit and what they booked

Signup forms

QR codes on the tables and the guest WiFi that build the list

Enquiries

Parties and corporate enquiries in one inbox, with a reply drafted

WhatsApp

Bookers and parties on the app they already use to plan the night out

Social media

Schedule every platform in one pass, then see which posts brought bookings

Till and POS

Food and drink takings by bar and by hour, beside the bookings

Reports

Every number that matters, written up in plain English for Monday

Intelligence

Ask which slots are quiet, and who to offer them to

Questions,
answered.

Can people book on our own site?

Yes. Bookings run under your own name on your own site, from the booking page to the confirmation email, and every booker lands on a profile. If you sell through DICE, Skiddle, FIXR or Eventbrite today, connections to those are coming soon.

Can we see which slots sit empty?

Yes. Every booking lands in one place, so the dashboard shows today by slot and where the gaps are. The Monday report sums up the week, and Intelligence tells you which slots stay quiet and which bookers only ever come at the weekend, so you know who to offer them to.

Can we sell parties and packages with food and drink?

Yes. Set them up as their own booking types, with their own prices and allocations, next to the standard slots. Parties that need a conversation first come into the enquiries inbox.

Does the till link what a booking spends to the booker?

No. The till gives you food and drink takings by bar and by hour, and your best sellers, for the whole venue. Bookings and visits sit on each profile. Square, EPOS Now and ICRTouch connections are coming soon.

Does this work across several sites?

Yes. A single venue runs on one screen. If you run several sites, they all run from the same one, with the numbers kept separate and added up.

See it on your own numbers.

Bring last month’s bookings. We will show you which slots sat empty and who you could offer them to.

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