Keep the tools you already use. Capacity builds what your business needs on top and runs it with your team.
Thursday is up 34% on last month. 900 people came last time and have not been back. Message them?
Draft itTuesday is your quietest night. 186 weeknight regulars have not been in this month. Send them a reason?
Draft itWednesday afternoons have room. 214 weekend bookers could be offered a slot this week.
Draft itSales are 23 days ahead of last year. 1,860 of last year’s buyers have not bought yet. Reach them before the announcement?
Draft it41% of this month’s buyers came to one of your nights before. 786 from the Onyx list have not bought for Leeds yet.
Draft itBath is up 22% on last month, mostly first visits from the launch list. The same run-up is ready for Leeds.
Draft itYour tools stay as they are. Capacity sits across them, so each customer is one record.
Set up around how you trade, and worked on with your team every week.
On your own site, with every buyer added to your list and scanned in at the event.
5 sources, 1 record. Consent held for email and WhatsApp.
Ticket sales, bookings, door scans and WiFi sign-ups matched to one record per person.
Friday guestlist is open. Tap I’m in and you’re on it.
Email, SMS, WhatsApp and the ads, planned around each event with your team and measured on the tickets they sell.
Each one tailored to your business, starting with whatever will create the most value.
Tickets and bookings sold on your own site under your brand, with every buyer added to the list.
Every customer message, from lost property to private hire, answered in one place with their history beside it.
Ticket sales, bookings, door scans and WiFi sign-ups matched to one record per customer.
Takings from the till you already use, read night by night and bar by bar.
Guestlists and announcements on the app your regulars already use.
Posts planned across every channel in one calendar, measured on the tickets they sell.
Where your website visitors come from, and which of them go on to book.
Guest WiFi, interactive competitions and forms on your site, all growing the list you can reach.
Artwork, video, menus and contracts kept in one place your team and Capacity share.
A written summary of what changed and why, ready for Monday.
Understands your venue from all of its business data, and answers questions as you ask them.
Every business runs differently, so everything starts with learning how yours does.
A look at how your business trades today, where its customer data sits and what sells, ending with an agreed place to start.
Ticketing, bookings and marketing built around your business and carrying your brand, on top of whatever you already run.
Campaigns go out, bookings get answered and every week gets reported on, with sign-off staying with you.
You start with whatever will create the most value, then add more as your business grows.
Your ticketing, till, inbox and social accounts, read together in one place.
Anything else, ask during the audit.
Capacity builds technology into your business, and its team does the work. Depending on what will make the most difference to you, that might start with ticketing on your own site or a clearer view of who your customers are, with more added as Capacity learns how you run.
No. Everything connects to the systems you already run, from your till to your email tool, so nothing gets switched off and your team keeps working the way it does now.
The Capacity team, with your sign-off on anything that goes out. You can see the work at any time, and it usually takes an hour or two of your week.
Yes. DICE, Skiddle, FIXR and Eventbrite all connect, so buyers there land in the same place as everyone else. When you are ready, your next event can sell through your own site instead.
Every business is different, so prices aren’t published. Yours is set after the audit, once it’s clear how your business runs.
You talk through how you trade today and where your customer data sits, then agree where to start and what it will involve. It is a conversation, with no commitment.
Yes. Your data stays yours and is never sold on. Data capture and messaging are GDPR compliant, and you can export everything whenever you like.
It looks at how your business runs before anything is built, and pricing is set around it from there.
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