We help nightclubs reach capacity.

We integrate with the tools you already use, build what your business needs on top, and run it with your team.

dash.getcapacity.co

Good evening, Sam

Doors open
Through the door486+14% vs last Sat
Tickets this week1,284+22% vs last week
Guestlist tonight312via WhatsApp
New contacts121since doors
Tonight, by hour486 of 600
21:0023:0001:0003:0005:00
Upcoming eventsView
DD
Dirty DiscoFri 25 Sep · Dirty Disco
in 2d
SR
Saturday ResidencySat 26 Sep · Onyx
in 3d
RS
Rooftop SessionsSun 4 Oct · Rooftop
in 11d

Thursday is up 34% on last month. 900 people came last time and have not been back. Message them?

Draft it

Good evening, Alex

Service
Bookings tonight41+6 vs last Tue
On the WiFi86since 6pm
Takings tonight£3,180+9% vs last Tue
Private hire enquiries12this week
This week, by night7 nights
MonWedFriSun
Bookings and enquiriesView
TH
Tom HughesQuiz team of 6 · 19:30
Booked
PS
Priya ShahTable for 4 · 19:30
Booked
EP
Ella ParkPrivate hire for 50 · 12 Dec
Reply drafted

Tuesday is your quietest night. 186 weeknight regulars have not been in this month. Send them a reason?

Draft it

Good afternoon, Jo

Open
Sessions booked today23of 70
Guests today74across 7 games
Party enquiries3to answer
Free slots47before 21:00
Today, by hour23 of 70
12:0014:0016:0018:0020:00
Parties to answerView
EP
Ella ParkShuffleboard, 40 guests · Fri 16 Oct
New
TH
Tom HughesPool and arcade, 14 guests · Sat 17 Oct
Drafted
PS
Priya ShahKaraoke, 10 guests · Sat 24 Oct
New

Wednesday afternoons have room. 214 weekend bookers could be offered a slot this week.

Draft it

Good morning, Priya

On sale, 40 days to go
Tickets sold3,660of 6,000
Tier two61% sold
Last year’s buyers back2,140from 4,180
Sold this week412+38% vs last week
Sales by week since on-sale12 weeks
On-saleAnnouncePaydayTier two
Coming upView
A3
Third announcementThu 6 Nov · 18:00
Planned
PD
Payday pushFri 28 Nov · email and SMS
Scheduled
T3
Tier three opensMon 1 Dec
Queued

Sales are 23 days ahead of last year. 1,860 of last year’s buyers have not bought yet. Reach them before the announcement?

Draft it

Good evening, Dan

March, 4 venues
Tickets this month1,282across 4 nights
Your list1,034people you can reach
Returning buyers248came to an earlier night
Rep sales43234% of tickets
Nights this month4 venues
Onyx 6 MarOnyx 13 MarRooftop 21 MarLeeds 28 Mar
Upcoming nightsView
ON
Fridays at OnyxFri 13 Mar · 650 cap
97% sold
RM
Rooftop monthlySat 21 Mar · 600 cap
62% sold
WL
Warehouse, LeedsSat 28 Mar · 800 cap
On sale

41% of this month’s buyers came to one of your nights before. 786 from the Onyx list have not bought for Leeds yet.

Draft it

Good morning, Sam

Last weekend, 6 sites
Through the door2,140across 6 sites
Tickets this week5,318+11% vs last week
New contacts612group-wide
Sites up on last week5of 6
Last weekend, by site6 sites
OnyxBotanicSocialBathLeedsRooftop
SitesView
ON
OnyxSat · 486 through the door
+14%
HB
Home & Botanic, BathSat · 412 through the door
+22%
RT
RooftopSun · 140 through the door
-4%

Bath is up 22% on last month, mostly first visits from the launch list. The same run-up is ready for Leeds.

Draft it

One layer across everything you already run.

Your tools stay as they are. Capacity sits across them, so each customer is one record.

  • TicketingSales and buyers, wherever you sell
  • TillTakings by bar and hour
  • SocialsPosts, reels and messages
  • WhatsAppGuestlists and groups
  • EmailEnquiries and campaigns
  • Website analyticsVisits to bookings
  • Guest WiFiSign-ups at the event
Capacity Built around your business
  • Tickets in your nameSold on your site, scanned at the door
  • Every customer knownVisits, spend and consent on one record
  • The run-up, sentEmail, SMS, WhatsApp and ads, around each event
  • Monday’s reportWhat changed, written up for you

What we deliver.

Set up around how you trade, and worked on with your team every week.

labyrinthclub.co.uk/tickets
LABYRINTHSaturday ResidencySat 26 Sep · Onyx · 22:00
Early birdSold out£8
Tier two88 left£12
Pay £24.00
Scanned inPriya Shah · 22:14
Live

Tickets and bookings, sold under your name.

On your own site, with every buyer added to your list and scanned in at the event.

PS
Priya Shahpriya@example.com
Regular
Tickets Booking WiFi Door Instagram
Visits9
Spend£417
Last in6 days

5 sources, 1 record. Consent held for email and WhatsApp.

Every customer, known by name.

Ticket sales, bookings, door scans and WiFi sign-ups matched to one record per person.

Labyrinth InsidersSending

Friday guestlist is open. Reply IN and you’re on it.

Members2,418
Read91%
Replies312
NYE announcementSent to 4,218 on Tuesday
Done

The run-up to every event, planned and sent.

Email, SMS, WhatsApp and the ads, planned around each event with your team and measured on the tickets they sell.

Solutions we build and run.

Each one tailored to your business, starting with whatever will create the most value.

How we work.

Every business runs differently. We start by learning how yours does.

  1. We learn how your business trades today, where its customer data sits and what sells, then agree where to start.

  2. Ticketing, bookings and marketing built around your business and carrying your brand, on top of whatever you already run.

  3. Campaigns go out, bookings get answered and every week gets reported on, with sign-off staying with you.

  4. We start with whatever will create the most value, then take on more as your business grows.

AuditLabyrinth Nightclub
Trading sessions
Friday420 avg
Saturday560 avg
Student Wednesday240 avg
Where the customer data sits
Email 4,210WiFi 1,860Ticket buyers 9,400
Three systems, no record shared between them
Where to startTicketing on labyrinthclub.co.uk, in time for NYEAgreed
labyrinthclub.co.uk/tickets
LABYRINTHSaturday ResidencySat 26 Sep · Onyx · 22:00
Early birdSold out£8
Tier two88 left£12
Booth for 63 left£120
Pay £24.00
This week4 of 5 done
Mon20NYE email
Tue21Guestlist openEnquiries
Wed22Ads live
Thu23Posts
Fri24Report
Sat25Residency
Sun26
DoneRunningAwaiting your sign-offEvent
Taken on over timeLabyrinth Nightclub
  1. OctTicketingNYE on sale on your site
  2. NovCustomer listEvery buyer and sign-up, one record
  3. JanRun-upsEmail, SMS and WhatsApp for every night
  4. MarPrivate hireEnquiries answered from one inbox
  5. MaySecond siteThe same set-up for Barcadia

Integrates with what you already run.

Your ticketing, till, inbox and social accounts, read together in one place.

Who we work with.

Questions,
answered.

Anything else, ask us during the audit.

What does Capacity do?

We build technology into your business, and our team does the work. Depending on what will make the most difference to you, that might start with ticketing on your own site or a clearer view of who your customers are, and we take on more as we learn how you run.

Do we have to change the tools we use?

No. We connect to the systems you already run, from your till to your email tool, so nothing gets switched off and your team keeps working the way it does now.

Who does the work?

Our team does. You keep sign-off on anything that goes out and can see what we are doing at any time. Most of the time we need an hour or two a week from you.

Can we keep selling where we already sell?

Yes. We connect to DICE, Skiddle, FIXR and Eventbrite, so buyers there land in the same place as everyone else. When you are ready, your next event can sell through your own site instead.

How much does it cost?

Every business is different, so we don’t publish prices. We’ll talk it through once we know how yours runs, and pricing is set after the audit.

What happens in the audit?

We look at how you trade today and where your customer data sits, then agree where to start and what it will involve. It is a conversation, with no commitment.

Is our customer data safe?

Yes. Your data stays yours and is never sold on. Data capture and messaging are GDPR compliant, and you can export everything whenever you like.

Start with an audit.

We get to know how your business runs before we build anything, and price around it from there.

Book an audit