FIXR and Capacity. Choose where your tickets sell.

FIXR is a ticket shop that costs the organiser nothing and charges the buyer. Capacity is your own ticketing, in your name, with every buyer kept.

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Running in 24 venues across the UK

Side by side.

Point	Capacity	FIXR
Where tickets sell	Your own website, in your own name.	fixr.co and the FIXR app.
Whose name is on it	Yours, from the listing to the wallet pass.	FIXR’s checkout. You get the full face value.
Fees	Agreed in the audit.	4.99% + 49p + VAT per paid ticket, paid by the buyer, plus a transaction fee per order.
Who keeps the buyer	You. Every buyer is a profile in your CRM.	Buyers hold a FIXR account.
After the event	The CRM forecasts the next one and drafts the moves.	FIXR’s entry manager and point of sale.
Set-up	Set up around how you sell. Run it yourself, or with our team.	Self-serve. Free for organisers.
Best for	Venues, promoters and events that want their own name on the ticket and their own customers.	Student and society events that want a free ticket shop.

FIXR figures from FIXR’s help centre, checked November 2026. Check there for current plans.

+52%ticket sales across the group in 12 months. Results

Which one.

FIXR if

Your buyers already use FIXR.
Free for the organiser decides it.
You do not need the buyer after the door.

Capacity if

You want your own name on the ticket.
You want every buyer in your own CRM.
You sell all year, not one week.

Questions.

What does FIXR charge?

On its published Pro plan, £0.49 plus 4.99% plus VAT per paid ticket, added on top of the price and paid by the buyer, with a transaction fee per order. Student and charity events pay 3.99%.

Can we keep FIXR and use Capacity?

Yes. FIXR connects, so buyers there land in the same CRM, and your next event can sell through your own site too.

What does Capacity charge?

Pricing is agreed in the audit, around how your business runs.

Start with an audit.

It looks at how you sell today, then shows you your next event in your own name.