Every enquiry,
one inbox.

Website forms, email, WhatsApp and socials land in one place. One thread per customer whichever channel they used, their bookings and spend beside the message, and a drafted reply ready for you to check and send.

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New enquiryTom Hughes · website form
now
Replied in 3 minSam Okafor · WhatsApp
Booth 4 heldJess Morgan · Fri · 8 guests
Booked
One threadElla Park
Corporate booking, RooftopEmail · Tue
Can we add five more?Instagram · today

Every way they get in touch,
answered from one place.

A booth enquiry on Instagram, a birthday through the website, a question on WhatsApp at midnight. They all arrive in the same inbox, next to what that person has already booked and spent with you.

01

Every channel lands here

Website forms, email, WhatsApp, Instagram and Facebook messages arrive in one inbox, newest first. No more checking five apps before you open.

02

One thread per customer

Someone emails on Tuesday and follows up on Instagram on Thursday. It is still one conversation, with one person, in one place.

03

Their history beside the message

How often they come, what they spend and what they booked last time, right next to what they just asked. You know who you are talking to before you reply.

04

A drafted reply, ready to check

Every enquiry comes with a reply already written from what they asked and what they have booked before. Read it, change what you like, send it.

05

Nothing slips through

Anything without a reply stays marked and counted until somebody answers it, so a booth for eight does not sit unread over the weekend.

06

Answered in the channel they used

You reply from the inbox and it goes back out on WhatsApp, Instagram or email, wherever they asked. The whole exchange stays on their profile.

Answer everyone,
wherever they asked.

This is the inbox. Pick a channel, open a thread, send the reply. Each one is drafted from the guest’s own history, and goes back on the channel they used.

3 waiting
JMJess MorganWhatsApp · 2m ago
Aug · by email

Could we get Booth 2 for Dirty Disco on the 14th? Six of us.

Booth 2 is yours on the 14th. See you then, Jess.

Today · on WhatsApp

Can we get a booth for 8 on Friday?

Drafted reply

Hi Jess, Booth 4 is free on Friday and seats 8. Shall I hold it for you until 6pm tomorrow?

Replies on WhatsApp

Every reply
stays on the record.

An enquiry answered from someone’s personal phone is gone the moment they go home. Answered here, it sits on the guest’s profile with their tickets, bookings and spend, so whoever picks it up next knows the whole story.

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Twenty minutes on a call. We will show you every channel you take enquiries on today, landing in one inbox with the guest’s history beside each message.

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